Delivery & Postage
Delivery is normally within 3-5 working days after placing your order, UK mainland only. However, please allow 7 days before contacting our customer services department.
If you do not live within the UK mainland please allow up to 7 working days for delivery.
If you are a BFPO customer, we will deliver your parcel to British Forces Post Office
within 3-5 working days, please then allow up to 10 days for your order to reach your base.
You may be required to sign for your parcel when it is delivered. If you are not at home when the parcel arrives, a card will be left for you to arrange an alternative delivery date with the courier.
If for any reason you have a query regarding the delivery of your order,
please call our customer services helpline on 0871 200 5000 or email
customerservices@mandmdirect.com.
Please remember to include your Order Number (if known), your full
name and postcode when corresponding by email.
Postage Costs
Standard Delivery
Free standard delivery on all UK and BFPO orders over £100
UK and BFPO £3.99
Channel Islands £5.99
Eire £9.99
Express Delivery
Express Delivery (UK Mainland Only) £6.99
Orders must be placed by Noon Monday to Thursday to be delivered
the following day. Orders placed on a Thursday after Noon and Friday before Noon
will be delivered on Monday. Orders placed on a Friday after Noon, Saturday or Sunday
will be delivered on a Tuesday.
Delivery Restrictions
Express Delivery can only be selected for orders within Mainland UK. If Express Delivery can not be used in your area; delivery will default to the standard service.
Overseas Orders
Please contact our Customer Services Department on
+44 (0) 1568 61 95 21 or email
customerservices@mandmdirect.com for
a quote. Unfortunately, we will not be able to process your order via
our website
but our Customer Services department will assist you over the telephone.
Your postage charge will cost you the same regardless of the number of
items you order, but remember if you place an order in excess of £100
for either UK or BFPO delivery, you will automatically receive free standard delivery.
BFPO's
For more information on BFPO deliveries, click here.
